Privacy Policy

Last updated: January 1, 2024

1. Information We Collect

We collect information you provide directly: name, email, phone, address, and shipment details. We also collect usage data through cookies and analytics to improve our services.

2. How We Use Your Information

Your information is used to process shipments, provide tracking updates, send invoices, respond to inquiries, and improve our services. We do not sell your personal data to third parties.

3. Data Security

We implement industry-standard security measures including encryption, secure data centers, and access controls to protect your personal and shipment information.

4. Data Retention

Shipment records are retained for 7 years for compliance purposes. Account data is retained until you request deletion. You may request data export or deletion at any time.

5. Cookies

We use essential cookies for authentication and preferences, and optional analytics cookies to understand usage patterns. You can manage cookie preferences in your browser settings.

6. Contact

For privacy-related inquiries, contact our Data Protection Officer at privacy@swifthaullogstcs.com.